§164.530(h) Standard: Waiver of rights. A covered entity may not require individuals to waive their rights under § 160.306 of this subchapter, this subpart, or subpart D of this part, as a condition of the provision of treatment, payment, enrollment in a health plan, or eligibility for benefits.

Audit Inquiry

Has the covered entity required individuals to waive their right to complain to the Secretary of HHS about a covered entity or business associate not complying with these Rules, as a condition of the provision of treatment, payment, enrollment in a health plan, or eligibility for benefits?

Obtain and review policies and procedures and patient/health plan member intake information to ensure that waiver is not required.